Refund policy
Draft — for the owner to review before launch. Not yet a final policy.
No payments are being taken yet
Holiday Pass and Pro Yearly checkout are not connected. Choosing a plan does not charge you or change your access.
Before paid plans launch
The owner must decide and publish the refund request window, eligibility rules, how to request a refund, response times and how refunds affect access. No refund window or guarantee is promised by this draft. Any mandatory consumer rights will still apply.
Cancellation and expiry
Holiday Pass is intended to be a one-time purchase with no renewal and access through January 31 of the following year. Pro Yearly is intended to renew annually; cancellation should stop future renewal and preserve access through the paid period. Cancelling a renewal is not automatically a refund.
Gifts bought from retailers
For products bought through a gift link, contact the retailer. Its return and refund policy applies; Your GG does not sell or ship those products.